System setup

Having your system setup correctly in the first place can save no end of troubles down the line. Unfortunately clichés are usually true - and prevention is almost always better than cure.

Being pushed out the door of a megastore with a pile of cardboard cartons and techno-jargon filled promises from underpaid inexperienced salespeople inevitably ends in disaster.

Whenever we sell new systems it is with the recommendation that we perform the initial hardware and software setup. Preferably physically installing the system in your own environment to ensure from day one everything is working ... where you need it.

Operating system and application updates

Operating systems (such as Windows, Linux and Mac OS) need to be properly installed and configured then promptly updated with all the new changes that continually being made to fix bugs, security loopholes, and compatibility issues. Failure to have your operating system up-to-date exposes you to a greater amount of malicious software and general software breakdowns.

Similarly most software applications have new releases and updates already superseding the version purchased in the shop.

Internet Security

Connect your system to the internet and you open the floodgates to a mountain of malicious software (viruses, adware, spyware, trojans) wanting to spoil your day. Your system must be fully protected with up-to-date comprehensive internet security software before plugging into the world.

Common utilities

Nothing worse than the first time you go on the internet you can't see a page because you a lacking the "extra" software to see it. We pre-install the most common free utilities you will need.

Backups

Things will go wrong one day, some 5% of new hard disks fail in the first few months. Your backup solution needs to be implemented from the first day.

Training

No point having the technology if you can't make use of it. If needed we will sit with you and you new system to make sure you receive the training you need before you get frustrated.

Network compatibility

A new computer system has to fit into your existing computer network. Shared printers, shared internet connections and sharing files or other devices need to work seamlessly - not be a source of computer migraines.